Is it ideal for a hotel to have SPA?
The hotel industry has grown tremendously over the years. Once, it was about comfort and luxury, but today it’s more than that. It has become a holistic experience including spa and wellness. It’s not just a place to stay, it’s about how a guest feels during the stay. From a business perspective, the hotel industry requires more than comfort and 24/7 room service. It demands added value, one all the hotels in Zambia are spa. From tourists to business travellers, the guests are looking for ways to relax, because apart from comfort and luxury,wellness has become the new standard. Making it one of the most integral parts of travel, spa is one of the essential features that has positioned themselves. Even though the shift is evident globally, the hotels from across bustling Lusaka to Livingstone, all the luxury hotels have integrated spa and wellness as one of the core offerings. And it is now a norm in all the luxury accommodation in Lusaka . A hotel without a spa is at risk of being per...